Privacy Policy


Our Commitment to Privacy

Your privacy is very important to us. Part of our operation of this website involves the collection and use of information about you. This privacy policy explains what type of information we collect and what we do with that information to allow you to make choices about the way your information is collected and used. This privacy policy may change from time to time. By using our website, mobile applications and/or our products and services, you consent to the privacy practices described in this Policy as they may be updated from time to time. We will send you via email notices of any changes to our privacy policy. You agree to obtain annual notices of, and changes to, this Policy electronically.

Personal Information We Collect

Personal information is information about you that identifies you as an individual. The personal information we collect depends on how you interact with us and the products and services that you subscribe to. We collect personal information directly from you through our website and mobile applications as well as interactions with you over the phone with our customer service (collectively, the “Site”). The personal information that we collect includes:

  • Information provided by you when you subscribe for products and services including, contact and identity information such as your name, postal and e-mail address, phone number, payment information (if you elect the autopayment option). Upon receiving your personal information, you will be signed a unique identifier that will enable us to track the history of services provided to you by us.
  • Contact information for alarm monitoring to be used in the event that an alarm signal is received by our central dispatch. This information will include the name and phone number(s) of the contact persons that you provide to us. We also retain a password for security reasons.
  • Information that you and/or persons that you authorize on your account provide us when contacting our customer service.

Children’s Privacy. The Site is not directed to individuals under the age of eighteen (18), and we request that such individuals not provide personal information through the Site. If you are under 18 years of age, you may browse our Site; however, you may not provide personal information to us such as name, address, or email address, and you may not register for, enroll in, and/or make product purchases.


This Site does not use cookies. Sites that you connect to through the links on our Site may use cookies or collect other information when you go to their site. We do not control the collection or use of your information by these companies. You should contact these companies directly if you have any questions about their collection or use of information about you.

How Do We Use Information We Collect?

We collect personal information only for providing the services you request, improving products and services, verifying membership and payments, sending you surveys, and notifying you of new products and any other changes to our site or services that may affect you.

When you enroll in Allstate Identity Protection Services or Michigan Property Protection, Inc. alarm monitoring services, we may share your name, email, postal address and phone number with MIProtechs, L.L.C. (an affiliated company), InfoArmor (a division of Allstate Insurance Company), RapidID, an XREF Company, and Rapid Response Monitoring Services, Inc. (collectively, “service providers”) to provide you with the products and services that you request.

We may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information on receipt of the appropriate documentation. We may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our terms of use.

Non-personal information (information that does not reveal your specific identity) may be aggregated, de-identified and may be used for any purpose unless otherwise prohibited by applicable law.

When you submit personal information to us, you understand that you are agreeing to allow us to access, store, and use that information for the purposes stated herein. Other than as stated in this Privacy Policy, we will not sell or give any of your personally identifiable information to any third parties.

Opt-Out Policy

If at any time you do not wish to receive offers and emails from us, we ask that you remove your name from our mailing list by sending us an email addressed to indicating in the subject line “No Offers or Email” or by calling (248) 987-6173.


We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personal information provided by our users. We cannot, however, guarantee that unauthorized, inadvertent disclosure will never occur.

Transfer of Customer Information

Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personal information you have provided us, would be included among the assets that would be transferred.

Other Important Privacy Information

The Site may contain links to third-party websites. Once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites and such websites are not governed by this Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Our Site also includes social media features, such as the Facebook and Twitter buttons. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the social media provider’s privacy policy.

For Former Customers

When you close your account or otherwise cease to be our customer, we may continue to use and share your information as described in this Privacy Policy. We will not share any information that we have collected about our customers with unaffiliated third parties except as permitted or required by law.